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Privacy Policy

At ISBI Kenya, we take your privacy seriously. This Privacy Policy outlines the types of information we
collect and how we use it.

1. Information We Collect
We collect information that is necessary to provide our services to you. This may include:

- Personal information, such as your name, email address, phone number, and postal address.
- Payment information, such as your bank and mobile money details.
- Information you provide to us when you sign up for our services, including your business goals,
challenges, and preferences.
- Information about your use of our services, including pages visited, time spent on our website, and
referring pages.

2. How We Use Your Information
We use the information we collect to provide our services to you, including:

- To personalize your experience with our services.
- To communicate with you about our services and updates.
- To process payments and provide customer support.
- To improve our services and website.

We will not sell, trade, or rent your personal information to third parties without your consent, except
as required by law or as necessary to provide our services to you.

3. Cookies and Tracking Technologies
We use cookies and tracking technologies to improve our website and services. Cookies are small data
files that are stored on your device when you visit our website. Tracking technologies include web
beacons, pixels, and scripts.

We use cookies and tracking technologies to:

- Understand how you use our website.
- Remember your preferences and settings.
- Improve our website and services.

You can disable cookies in your browser settings, but this may limit your ability to use some features of
our website.

4. Security
We take reasonable measures to protect your personal information from unauthorized access,
disclosure, or misuse. However, no security system is completely foolproof, and we cannot guarantee
the security of your personal information.

5. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices
or content of these websites.

6. Children's Privacy
Our services are not directed to children under the age of 18, and we do not knowingly collect personal
information from children under the age of 18. If we learn that we have collected personal information
from a child under the age of 18, we will take steps to delete the information as soon as possible.

7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the
new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any
changes.

8. Contact Us
If you have any questions about this Privacy Policy, please contact us at programs@isbi-kenya.org

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